General FAQ
- What happens if I fail to pay on time?
- Why didn't I receive the SMS verification code for my card transaction?
- What causes my card to lock on its own?
- What currencies does Torpago support?
- What type of transactions will earn rewards?
- How can I redeem rewards?
- How many points can I earn?
- How is my credit limit determined?
- Why do I have to link my bank account to Torpago?
- Can I open a personal account with Torpago?
- How can I apply for a Torpago Corporate Card?
- How to reset account password?
- What are the the available roles in the account?
- Why did my payment fail?
- Are there any fees linked with the usage of a Torpago card?
- What should I do if my charge card is lost or stolen?
- How can I edit my application?
- How do refunds work?
- What types of IDs are approved?
- Why is my application still pending?
- Why was my card transaction declined?
- How soon can I start using the Torpago card after the approval?