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If you do not make a payment on the due date, e.g. 11th, the system will automatically attempt to draft a payment from your account after 3 days, e.g. 14th, and the account will incur a late fee ($...

To stay in the loop on the latest news and updates on Torpago, you can subscribe to our newsletter at www.blog.torpago.com. Log on to the site, enter your email address on the right, and click "Sub...

Torpago cardholders have the following payment options: ACH through the payment portal (recommended) Direct Wire (processing fees may apply) Credit Card Auto-pay (setup required) For direct wire...

When a merchant finalizes a Transaction Hold and sets a Final Purchase Amount, any remaining amount held shall be reversed and should fall off your account within 7 days.   In cases where a merchan...

Transaction Holds, sometimes referred to as authorization holds or card pre-authorizations, are temporary deductions from your Torpago card account. They typically occur when you use your card for ...

Log in to your account via https://app.torpago.net/app/login Click Transactions from the side menu You can select multiple transactions at once by checking the checkbox next to each one to which...

There could be various reasons for a declined card transaction, such as insufficient card limit, exceeding your credit limit, a suspected fraudulent transaction, or a hold placed by the merchant. P...

Admin users can modify the limits on a user's physical or virtual card. Here are the steps to follow: 1. Log on to https://app.torpago.net/app/login 2. On your Dashboard, click the Quick Actions bu...

Users have the option to dispute a transaction on their Torpago account. 1. In Torpago Dashboard, click the Transactions tab in the sidebar. 2. Under Pending & Cleared, select the transaction you w...

Log in to your account via https://app.torpago.net/app/login Click Transactions from the side menu You can select multiple transactions by checking the checkbox next to each one, then click Sync...