Rich

Sometimes gas stations put a temporary hold on your account for an amount that is higher than the actual gas purchase you made. This is done as a pre-authorization hold to ensure your account has e...

Your security is our priority. If our team detects suspicious transactions, your Torpago card may be temporarily locked to prevent further charges. If you attempt to use your card at the same merch...

You will have access to a partner dashboard showing how many people have clicked your unique link, submitted applications, and gotten approved. Due to privacy requirements, we cannot share which sp...

Partner payouts are based on the number of approved applicants from the affiliate link, which are made quarterly and can be viewed on the partner’s dashboard.

Inviting friends and founders to get their Torpago cards is a great way to help them access the same security and efficiency you've enjoyed. Referring is easy–share your custom signup link, and you...

Our partner program allows current customers to harness their business influence and further promote Torpago with a unique link that can be shared amongst colleagues, business associates, or friend...

A pending charge is a transaction approved by Torpago but has yet to be accepted by the merchant or the merchant's payment processor. Occasionally it takes time for the transaction to clear—typical...

There are several options to make a payment for your account:  ACH payment option -   ACH payment option allows you to pay directly from your checking or savings account to Torpago. To make an ACH...

From the Torpago web app, you can view refunds under the REFUND tab in the dashboard.   Refunded amounts are applied as a credit on the following billing statement. Please keep in mind that depend...

If you have enabled auto-pay, the payments will be automatically deducted on the 5th day of each month. However, if you haven't set up auto-pay, we will try to collect the outstanding amount throug...