Admin Guides

Dashboard Management

• How to view the rewards history of the account
• How to review and submit a transaction in the Torpago web app

Company Settings Management

• How to sync transactions on the account automatically?
• How to set Cardholder User Agreements?
• How to configure the company's expense policy?
• How to set up automatic payments?

Statements Management

• Can I change my statement period?
• Can I delay my statement payment to Torpago?

User Management

• How to set card limits for users?
• How to add a new user
• How to deactivate a user?
• How to make changes to a user's monthly spend limit?
• How to edit a user's department?

Transactions Management

• How to Add Memo in bulk
• How to sync transactions in bulk
• How to manually sync transactions in the account [admin]

Troubleshooting & FAQ

• When my company hits our credit limit, how can I free up more spending room?
• Why was my limit decreased?
• If my account has been suspended, what can I do?
• How can I request a higher credit limit for my company?
• How do I close my account?
• How do I cancel a payment to Torpago?

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