Your security is our priority. If our team detects suspicious transactions, your Torpago card may be temporarily locked to prevent further charges. If you attempt to use your card at the same merchant that triggered the initial lock, your card may be locked again. Unlocking your card will allow you to use it for future transactions.
If your company admin has locked your card, they must unlock it to be available again. Please don't hesitate to contact our support team if your card has been locked because of suspicious transactions.
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