You may occasionally lose connection to your bank account for several reasons, including the following:
- Changes at the Bank: Sometimes, financial institutions make changes to their online banking systems or APIs that can disrupt the connection with third-party services like Plaid.
- Technical Issues: Technical problems on either Plaid's or the bank's end, such as server outages or software updates, can lead to temporary disconnections.
- Security Measures: Banks may implement additional security measures, which could affect the connection with Plaid or require reauthorization.
- Data Access Restrictions: If the bank tightens its data access policies, it may limit the type or amount of data that Plaid can retrieve.
- Expiry of Authorization: Plaid connections often require periodic reauthorization, and if this is not done in time, the connection may be lost.
- Changes in Plaid's Services: Plaid may have updated its services or policies, affecting the connection with certain financial institutions.
- Account Closure: If the bank account linked to Plaid is closed or becomes inactive, this could lead to a lost connection.
You can sign in to your Torpago account and follow the step-by-step guide in this link to re-establish the connection with your bank account. This will allow us to access the most up-to-date information and process your application promptly or help increase or maintain your stable credit limit.
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