How to edit the roles of a user?

As an administrator, you have the privilege to modify the roles assigned to individual users. The following steps explain how to edit a user's role:

---

1. Go to the Users page from the menu on the left-hand side of the screen.

 

2. Click on the tile of the user whose role you want to change to open the User Summary page.

 

3. Click the Edit button located at the top right corner of the Summary box.

 

4. Select the new role for the user from the Role drop-down menu.

 

5. Save the changes by clicking the Save button.

Please note that to understand the scope of each user role, refer to the article linked below:

https://torpago.zendesk.com/hc/en-us/articles/14412924372365