How to request a new virtual card?

Users can request a new virtual card via the Torpago web app by logging into their account at https://app.torpago.com/account/login and accessing their dashboard.

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1. On your Dashboard, either click the Request cards under Quick Action or the Lightning button at the top-right of your screen, then select Virtual Card under Request.

 

2. Select the 'Type' of virtual card that you would like to request:

• Single Use cards expire after one transaction
• Fixed cards allow for a set amount that can be used until that amount has been spent
• Recurring cards can be used multiple times without expiring

Note: Users have the option to set an 'Expire Date' or 'Description' of the card for record-keeping. These fields are not mandatory unless the card type selected is Fixed, which requires an expiration date.

3. Input an amount you wish to request on the virtual card. Click 'Submit' to successfully initiate the request.

Note: The approval workflow hierarchy will appear on the right of the window.

4. A pop-up window will appear that your request has been submitted, and you will be notified once your card is ready.