How to issue a physical card to a user?

Issuing a Physical Card

Admin users have the authority to issue users a physical card. This may be completed from any page on your Torpago account.

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1. Click the lightning button at the top-right side of your account screen.

 

2. Select Create Card.

 

3.  Search the user under the Assign User drop-down, then click the desired user. 

 

4. A quick view of the user's profile will be shown, and you can click Next to proceed. 

 

 

5. Select Physical Card, then click Next.

6. Fill out the Card Limit, and verify the Shipping Address. You can also click "Edit Address" in case you need to enter a different delivery address for the request. Once everything checks out, Click Next.

7. You can also set specific rules for the Card by toggling the corresponding options (Merchant Restrictions, Transaction Limit, Time Constraint) and setting the values as needed.

Click Next to proceed.

8. The last step is an overview of all the info on the new card request.Click the Submit button when finished.

A success window will appear, confirming the card has been issued.

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